Sunday, December 16, 2018

Organizational Pulse: Digital Teams Building Trust...

"We needed to enable a team operating in an interdependent environment to understand the butterfly-effect ramifications of their work and make them aware of the other teams with whom they would have to cooperate in order to achieve strategic--not just tactical--success."  --Stanley McChrystal, Team of Teams-New Rules of Engagement For A Complex World

Does this sound familiar?  Your organization has been becoming more decentralized for decades.  You have key executives and teams working and operating from places you never imagined.  This is why learning from others who have been there before might be a wise exercise.

General Stan McChrystal (U.S. Army, Retired) and his collaborators know a thing or two about the challenges of teams, operating towards a single mission in multiple geographic locations, including the cultural realities operating from an ultra-competitive management network.

Think for a moment about your own organizational design and how it has evolved over the course of your growth.   Why does it look that way, when you stare at the latest version of the "Organizational Chart"?

Now this chart may very well be a factor of your age, especially if you are an organization that had substantial growth prior to the year 2000.  Yet if you have been building a company or your own "Team-of-Teams" in the last decade, your abilities and organizational design factors will be a factor of the digital era.

If you had the opportunity to start from scratch, in 2019, how would you build your company so that you could achieve Digital Trust? What platforms, tools and applications would you standardize your future growth on? How will you insure that as you scale up and grow the organization, that the complex interdependencies will be able to sustain the velocity?
"Building for digital trust must become a priority of the nation-state and its components. Once ubiquitous computing is achieved, digital trust will become the competitive differential within the global space of the Net. Nation-states that position their regulatory rules to enable private sector companies to build digital trust more effectively will generate genuine advantage for both the public and private sector. But nation-states must also invest in building digital trust in their own infrastructures and services."  --Jeffrey Ritter
 So what?
If true, that "digital trust will become the competitive differential within the global space of the Net" then how will you proceed?  Have you already answered What is your "Why"?

The Information Technology (IT) choices are vast and the operating standards for privacy, security and architecture are already published.  Your greatest challenge ahead still remains in front you.

The "Leadership of Security Risk Professionals" (LSRP) is more than just raising awareness, utilizing trusted digital methods and testing operational processes.  It is about "Organizational Pulse" and "Asking," "Listening" and the time to "Verify/Clarify."  Guess what General Stan McChrystal understood about building a successful "Team of Teams"?

Operating day-to-day in crisis and chaos requires something new.  Something different.  A "Crisis Communications" dialogue, that has achieved digital trust.  A shared consciousness that can be learned and implemented with your own "Security Risk Professionals" leadership...

Onward!