When you think of the person you would recommend for a particular task or to perform defined professional services, who comes to mind?
There are many ways and words to describe a person or the business, yet if you had only one word to choose from, what would it be?
1: suitable or fit to be relied on: DEPENDABLE
2: giving the same result on successive trials
1: one that is reliable
In many cases, this is the word people really mean to use, as the basis for their recommendation.
Whether a business or a person is reliable, makes all the difference in your world, especially if you must rely on the outcomes of their service or duty.
When someone or something you pay for, does not meet a series of positive results, you begin to question your decision to utilize the service or receive the product for use.
Unfortunately for many people and businesses, this word “Reliable” is not considered or even measured on a consistent or measurable basis.
"Over the course of time in your life, think of one person or business you could say was truly reliable."
Think of this one person or business you have utilized for more than ten years that is reliable.
In any professional capacity, becoming reliable takes many years of practice and substantial learning. It requires the development of people, processes, systems and real innovation.
Now, think about someone or an entity (business, product, government agency) that you have lost faith in.
The people or businesses that you have stopped interaction with, have become “Unreliable” for your particular requirements or expectations of quality of service.
How would our world change for the better if there was more learning and focus on being “Reliable”?
How can you as a person or business become top of mind, when someone is asked “Who would you recommend” to: _________________?
You too, can become truly reliable…